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Privacy Policy

In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), you are informed about the processing of personal data.

Data controller

  • Controller: PLAZA NUEVA SEVILLA HOTEL, S.L.
  • Tax ID (NIF/CIF): B44775294
  • Registered office (tax address): C/ Travessera de Gràcia 73, 5th floor, 08006 Barcelona
  • Hotel: Plaza Nueva no. 2, 41001 Seville
  • Contact: reception@confidenciasevilla.com
  • Data Protection Officer (DPO): [DPO contact details, if applicable]

Purposes of processing

  • Managing bookings, stays and hotel services.
  • Handling enquiries and requests submitted through the website forms.
  • Sending marketing communications, only where the user has given permission.
  • Complying with legal, tax and guest registration obligations.

Legal basis

  • Performance of a contract or pre-contractual measures (booking).
  • Consent of the data subject (marketing communications, non-essential cookies).
  • Compliance with legal obligations.
  • Legitimate interests, where applicable and following a balancing assessment.

Data retention

Data will be kept for as long as the relationship lasts and, thereafter, for the periods required by law. [Specific retention periods to be completed.]

Recipients

Data may be disclosed to service providers necessary for the provision of the service (payment gateway, booking system), to Marriott International in connection with the Marriott Bonvoy programme and the brand's booking system, and to public authorities where there is a legal obligation. [Processors and disclosures to be confirmed with legal.]

User rights

Data subjects may exercise their rights of access, rectification, erasure, objection, restriction and portability by writing to reception@confidenciasevilla.com and attaching a copy of an identity document. They may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Security

PLAZA NUEVA SEVILLA HOTEL, S.L. applies appropriate technical and organisational measures to ensure the security of data.

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Contact

  • Plaza Nueva 2, Seville
  • (+34) 854 689 935
  • reception@confidenciasevilla.com
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